Privacy Policy

Welcome to VOLTGEN — an electronic store operated under the trade name VOLTGEN PRIVATE LIMITED. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or shop on our website https://voltgenprivatelimited.com/

1. Company Information

Brand Name: VOLTGEN
Legal Entity: VOLTGEN PRIVATE LIMITED
GSTIN/UIN : 10AALCV5333P1Z0
Registered Address:
Ground Floor, Holding No.714, C/O Narayani Sadan, Vijay Singh Lane, Ward No. 38, Back of Axis Bank, Kadamkuan, Patna, Patna, Bihar, 800003

Number: (+91) 9608430553
Email: info@voltgenprivatelimited.com

2. Information We Collect

When you visit or make a purchase from VOLTGEN, we may collect the following information:

a. Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through verified gateways)

b. Non-Personal Information

Browser type, device details, and operating system
IP address and approximate location
Website usage statistics and browsing behavior
Cookies and tracking technologies to improve performance and personalization

3. How We Use Your Information

We use your data to:

Process and deliver your orders efficiently
Provide updates on order confirmation, dispatch, and tracking
Offer personalized product recommendations and promotions
Improve website functionality, content, and customer experience
Handle customer support requests
Comply with legal and tax obligations

4. How We Protect Your Data

At VOLTGEN, we use SSL encryption and follow industry-standard security practices to protect your data during transmission and storage.
Access to personal information is restricted to authorized staff only.
We do not sell or rent your information to any third parties for marketing purposes.

5. Sharing Your Information

Your data may be shared with trusted third-party partners only when necessary, such as:

Payment gateways for transaction processing
Courier and logistics providers for order delivery
Marketing or analytics platforms (with your consent)
Legal or regulatory authorities (when required by law)

All third-party partners adhere to strict data protection standards and confidentiality agreements.

6. Cookies Policy

Our website uses cookies to:

Enhance your shopping experience
Remember your preferences
Analyze traffic and improve website performance

You can disable cookies in your browser settings, but some site features may not function properly without them.

7. Your Rights

As a customer, you have the right to:

Access, correct, or delete your personal information
Withdraw consent from promotional communications
Request a copy of your stored information

For any privacy-related requests, please contact us at info@voltgenprivatelimited.com.

8. Data Retention

We retain your personal data only as long as necessary to fulfill your orders, provide customer service, or comply with legal obligations. Once data is no longer needed, it is securely deleted or anonymized.

9. Third-Party Links

Our website may include links to external sites (such as payment gateways or social platforms).
VOLTGEN is not responsible for the privacy policies or practices of these external websites.
We recommend reviewing their privacy statements before sharing personal data.

10. Policy Updates

We may update this Privacy Policy periodically to reflect business, legal, or regulatory changes.
All updates will be posted on this page with an updated effective date.
Your continued use of https://voltgenprivatelimited.com/ indicates your acceptance of these changes.

11. Contact Us

For any queries regarding cancellations, refunds, or returns, please reach out to:

VOLTGEN (VOLTGEN PRIVATE LIMITED)

Ground Floor, Holding No.714, C/O Narayani Sadan, Vijay Singh Lane, Ward No. 38, Back of Axis Bank, Kadamkuan, Patna, Patna, Bihar, 800003
info@voltgenprivatelimited.com
(+91) 9608430553
https://voltgenprivatelimited.com/